General Terms and Conditions

1. Introduction

Welcome to Promerly (“Company”, “we”, “us”, “our”).
Website: https://promerly.com

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.

2. Company Information

Business Name: Promerly LLC
Address: SOLE MBR, 1500 N Grants St STE R, Denver, CO 80203, USA
Email: contact@promerly.com

3. Use of Website

By using our website, you agree to:

  • Provide accurate information during checkout
  • Not misuse the website or engage in fraudulent activity
  • Be at least 18 years old or have parental consent

4. Products

  • We strive to display colors & descriptions accurately — slight variations may occur.
  • Prices and availability may change without notice.

5. Orders & Contract

An order is considered accepted when you receive a confirmation email.

We may refuse or cancel an order due to:

  • Payment issues
  • Incorrect billing/shipping details
  • Fraud suspicion

6. Payment Methods

We accept:

  • Credit/Debit cards via Stripe
  • PayPal
  • Cash on Delivery (Spain, Portugal & Italy only)

For COD orders, you agree to be available at delivery. Refusal without reason may lead to blocking future COD service.

7. Pricing & Currency

All prices are listed on the website in the displayed currency.
Taxes and shipping fees are shown at checkout.

8. Shipping & Delivery

Delivery time: 6–10 business days (worldwide)

Delays may occur due to customs, courier delays, or unforeseen logistics issues.
Full details in our Shipping Policy.

9. Returns & Refunds

Returns are accepted within 14 days under our Return Policy.
Items must be unused, in original packaging, and returned at buyer’s cost (unless defective).

10. Intellectual Property

All content on promerly.com is owned by Promerly and protected by copyright laws.
Users may not copy, distribute, or misuse our content.

11. Limitation of Liability

Promerly is not liable for:

  • Shipping delays
  • Customer misuse
  • Damages caused by improper handling

Total liability is limited to the purchase price paid.

12. Privacy

Your data is handled under our Privacy Policy.

13. Governing Law

These terms are governed by the laws of the United States (Colorado).
International customers are responsible for customs compliance.

14. Changes to Terms

We may update terms anytime. Continued use of our website means you accept the changes.

15. Contact

Email: contact@promerly.com